DeepBloom OS
DeepBloom OS
An AI-backed customer operations platform for Bangladeshi businesses: channels → inbox → workflows → insights → integrations.
Channels (Phone + WhatsApp/SMS + Web)
Capture requests from voice and messaging, standardize intake, and route consistently. Voice-first support remains a key channel — but it’s not the whole product.
Unified inbox & ticketing
One queue for requests: tags, assignments, SLAs, and clear ownership across teams and branches.
Workflows & playbooks
Industry templates, routing rules, approvals, and escalation policies — designed for safe operations.
Dashboards & QA
Track outcomes, response time, escalations, and missed-request recovery — with audit logs for review.
Integrations (no rip-and-replace)
Export to spreadsheets, connect via webhooks/Zapier, and integrate with existing CRM/helpdesk tools. We do not replace full accounting/ERP.